2024: A Milestone Year for Terre de Bougies
The year 2024 marked a decisive turning point for TDB. Thanks to your valuable feedback, we launched a brand-new website, designed to offer a simple, smooth, and personalized shopping experience.
This new online space also provides enriched access to practical information and continuously updated documentation. We are proud to have taken this step to better support you in your projects.
We want to express our deepest gratitude to our customers who took the time to share their feedback and to those who showed understanding during the technical issues experienced in the first few days.
A Continuously Improving Customer Service
Our customer service has been enhanced, notably by providing faster responses to your email inquiries. This approach reflects our commitment to staying close to you and meeting your expectations effectively.
New Ways to Reward Your Loyalty
One of the highlights of 2024 was the launch of our brand-new loyalty program. Based on your purchases and engagement, this innovative system allows you to earn points for every euro spent, as well as by completing various tasks.
This program will evolve starting January 2025 with a tiered rewards system that considers spending over a rolling 12-month period and offers additional benefits such as priority customer service, permanent discounts, and much more.
A dedicated page on our website will soon outline all the details of these new benefits as they become available.
Personalized Notifications to Keep You Informed
You may have noticed that a personalized notifications area is now available at the top of our site.
Starting in early 2025, we will continue to enhance this system. You will receive early notifications about regulatory changes or updates to fragrance documentation, product discontinuations, and major announcements.
This service is designed to help you anticipate and plan your needs with complete peace of mind.
Our Best Wishes for 2025
We sincerely thank you for your trust and loyalty throughout this year. Your feedback and support have been the driving forces behind our growth and innovations.
The entire Terre de Bougies team wishes you a joyful holiday season with your loved ones and sends you its best wishes for 2025. May this new year bring you happiness, success, and everything you need for your business! We look forward to writing a new chapter with you.
Thank you again for your trust and loyalty. See you soon!
Asanaty and Bruno.
