You have a question ?

You can easily contact us by post, by telephone or by email. We are open Monday to Friday from 8:45 a.m. to 12 p.m. and from 2:00 p.m. to 4:30 p.m. By e-mail via our contact form (response time varying between 24 and 72 hours).
By telephone : +33 3 89 22 77 65
By post : 1 rue de la clef des champs, 68600 Volgelsheim - Terre de Bougies

Payment by check is no longer accepted. You can nevertheless pay by bank card (CB, Visa, Mastercard , e-card) with Payplug, Bancontact, PayPal or by administrative mandate / transfer.
Find all of our payment methods

Some very popular products often sell out very quickly. You can be informed when a product is back in stock when you are connected to your account, by going to the product sheet and clicking on " Notify me when the product is available ", you will then be notified by e-mail as soon as it is put back online.

Yes, sponsoring your loved ones allows you to have certain discounts for you and your godchild.

We also have several ways to reward your loyalty.

Our loyalty programs

Yes, Terre de Bougies offers several loyalty programs designed to reward both your purchases and your commitment. Here is an overview:

1. Ambassador Program : By becoming an ambassador, you share your passion and your creations with our products. You participate in missions, contribute to the TDB community and can even win a trip to Alsace to visit our premises and enjoy a night in a luxurious hotel.
2. Product Testing : You can preview our new or existing products. This program is open to everyone but favors the most loyal customers.
3. Points per Euro Spent : From your registration, for each euro spent on our site, you receive 10 points. These points can be combined with those of the ambassador program.
4. Benefits by Total Spent : Starting in September, you'll benefit from ranks based on your total spend, offering additional benefits such as promo codes and birthday gifts.

As part of our loyalty programs, you can obtain promotional codes, but also through various promotional offers.

At Terre de Bougies, we have chosen not to create a distinction between professionals and individuals directly on our site. Our philosophy is simple: we offer you the most competitive prices, whatever your status.

But then how can I obtain my raw materials at unbeatable prices?

If you are looking for additional discounts and for large quantities, do not hesitate to contact us for a quote request from our sales department . We will provide you with a tailor-made offer. We offer offers for our entire range of perfumes as well as all the equipment necessary to create candles & fondants only. Here are the minimum eligibility quantities: Waxes: the minimum quantity of wax is 450kg per reference and per order. Fragrances from Grasse: fragrances are eligible for wholesale sales for a minimum of 20kg per reference and per order. Pots & Containers: the minimum quantity for glass, ceramic or concrete containers is 500 pieces . Highlights & Dyes: for highlights, the minimum quantity is 2500 units per reference and per order. Concerning dyes, the minimum order is 2kg per reference and per order. Please note that these minimum quantities may vary depending on the products and references you choose. For more detailed information, you can contact our sales department on +33 3 89 22 77 65 or visit our page dedicated to professionals . Finally, you can get your own personalized perfume, all at a great price.

You can choose the following delivery methods when ordering:

• Colissimo Pick-up Point & Home
• UPS Standard, Express & Relay Point
• DHL Standard
• DPD Predict
• By specialized carrier (large volumes)
• Pick up at our warehouse (68)

More details on our information page on delivery terms and times

We do our utmost to process your order as quickly as possible. We deliver to almost all destinations worldwide. We strive to deliver your package to the carrier the next day for all orders placed before midnight (excluding peak periods). You will be delivered within 48 to 72 hours. An express service is possible for any order validated with UPS express before 12 p.m. only for Metropolitan France, parcel departure the same day, delivery 24/48 hours. The possibility of being delivered wherever you want: At home or at a Relay point. The possibility of collecting your package via Click & Collect from our premises in Alsace. The calculation of the contribution to shipping and packaging costs takes into account the net weight of the product. Delivery times are calculated from the time your order is shipped. Your package's tracking number may take up to 24 hours to be updated depending on the carrier, even if your package has already been handed over to them.
Learn more.

We deliver to mainland France (including Corsica and Monaco) as well as throughout Europe. Also, delivery is possible in North America, South America , Africa , Asia or even Oceania. We also cover all the distant and nearby DOM/TOM : Guadeloupe, Reunion, Martinique, Saint-Martin, Saint-Barthélemy, French Polynesia, French Guiana, New Caledonia, Mayotte, Saint-Pierre-et-Miquelon, Wallis-et-Futuna, the French Southern and Antarctic Lands, military postal sectors as well as Mauritius. Learn more.

Our premises are located in Volgelsheim in Alsace (68). However, we do not have any physical stores. We only do this via our website.

You can still collect your order placed on the site at our premises. The order must be validated and paid for on the site with the “Store Pickup” option as delivery method.

If you do not see this option, you should call us so that we can unlock this delivery method for your account.
Delivery is free to our TERRE DE BOUGIES depot at 1 rue de la clef des champs, 68600 Volgelsheim . Your orders are available the next day. An SMS or email will then be sent to you to notify you of the availability of your order.

Modifying an order is impossible . Once passed, it is automatically recorded and processed as quickly as possible.

We do not provide samples. The smallest packaging is 30 mL. However, you can come and smell the perfumes of your choice in our premises in Alsace. To do this, call us to make an appointment with our team.

We have a very specific procedure in the event of non-compliance with delivery times of more than 3 days (7 days in the case of a tracked letter) or in the case of proven loss of the package by the carrier. In this case, contact our customer service at the top right so that we can start a search with the carrier. In the event of a proven loss of the package, we will return a second order at our expense . We do our best to properly package your products before shipping. Please check the integrity of the package upon receipt. If it seems open or damaged, you must refuse the package or make written reservations on the delivery note from the delivery person. Do not hesitate to contact us for any incident.

Each individual customer has a legal withdrawal period of 14 working days from the date of receipt of your package . During this period and if the product received does not suit you, you can contact our customer service to request an exchange, a credit or a refund . The product must then be returned with the prior agreement of our customer service. The costs of returning the product are then the responsibility of the customer . Upon receipt of the returned package, our after-sales service will check the integrity of the product and launch the exchange, credit or refund procedure. We insist on the fact that the product must be perfectly new (or very cleanly unpacked) when returned for the refund to take place. Learn more.

We often hear about CMR (Carcinogenic, Mutagenic and Reprotoxic Substances) but should we be worried? Our perfumes are concentrates, which means that the CMR thresholds are sometimes reached (from 0.1% to 3.3%) . But don't worry, these rates remain low! As our fragrances are based on natural substances, it is common to find CMR in their composition. They generally have a role to play in the smell of certain perfumes, and removing them completely would diminish the quality of the fragrances. Also remember that when we talk about CMR in the Safety Data Sheets (SDS), we are talking about the proportion in the raw product, therefore the percentage of CMR in relation to the total quantity of the perfume . In general, a scented candle contains 10% perfume and 90% wax, which further minimizes the level of potentially risky substances. CMRs are found in other common products , such as chlorine in swimming pools or barbecued meat . Be careful, some organic essential oils release a lot of CMR when heated! A natural product is not necessarily safe.

Phthalate, or more precisely in our case “ Diethyl Phthalate ”, is sometimes present in our formulas. This phthalate is not classified as dangerous according to current regulations and is commonly used in cosmetics (gloss, eyeliner, etc.). It should not be confused with other phthalates banned in France in the toy industry (hello, “Made in China” toys).

Vanillin is a delicious aromatic substance found in vanilla beans or produced synthetically. It is a very popular ingredient for enhancing the flavors of different products, such as perfumes. Vanillin is the most widely used flavoring in the world , with an annual production of up to 15,000 tonnes. You can find it in many delicious foods, such as ice cream, yogurt, cookies and sweets, and even in some medicines.

All of our fragrances are developed by Terre de Bougies and made in Grasse in Provençal France by master perfumers . They comply with European (CLP CE N° 1907/2006 & 1223/2009/CEE) and French (IFRA) standards.

We offer more than 200 fragrances without CMR and without phthalates . No perfume in our catalog is tested on animals . Our scents are completely suitable for vegans . Like cosmetic perfumes from major brands, our quality fragrances are made from often noble, natural and/or synthetic raw materials . The nose job is a true art combining creativity and chemistry .
So you should already know that our perfumers have on average 4,500 raw materials and that the olfactory possibilities offered to them are almost unlimited ... Find our blog article explaining these important concepts in more detail.

We market professional perfume concentrates, they are produced exclusively in France and therefore meet CLP (Europe) standards (Classification, labeling and packaging of chemical substances and their mixtures). We find these logos and mentions on many products, even the labeling of your dishwasher soap. It is a legal obligation that we scrupulously respect. Consult our safety and cosmetic sheets at the bottom of the page.
For any questions, we are at your disposal

A perfume must be stored away from light and at room temperature (20°C). Under these conditions, you can keep your oil for 24 months , maximum. If the perfume crystallizes, it should simply be heated to 30°C maximum.

Our fragrances are made from natural raw materials. So, for example, jasmine oil can have a different shade depending on the location of the harvest and the season . This is the difference between a natural perfume including synthetic processes and a 100% synthetic perfume...

When we no longer wish to market a perfume, it is generally present in our "end of series/collection" category . This category allows you to find all our perfumes which will no longer be offered directly for purchase on the site with variations of 30ml, 250ml or 1L. But it is still possible to order these perfumes after the last stock is gone! To do this, a mention appears in the characteristics of the product sheet and you simply need to contact us to benefit from an offer in the desired quantity. Attention ! It is possible to order one or more perfumes under these conditions for a minimum order of 5kg per reference. After an initial contact we will make you a suitable offer.

Whether it is a fragrance for candles, soaps or diffusers, we are able to create any fragrance according to your specifications. You will need to send us a sample and tell us the quantity you want (the minimum being 10 kg).

All development costs are your responsibility.

Please contact our sales team regarding this matter.

We classify the main types of candles into 3 distinct categories:

Candles poured into containers

Your preparation is poured into heat-resistant glasses/containers:

• Handmade scented candles
• Tea lights
• Massage candles

Molded candles

Molded candles are obtained after unmolding a mixture in a mold:

• Pillar and votive candles
• Tea lights
• Screen candles
• Candles

Dipped candles

Dipped candles are obtained after immersion in baskets of wax:

• Carved candles
• Candles obtained by dipping

If you want more details, check out our complete guide to candles.

To begin, we advise you to find out about the different components of a candle as well as the essential equipment you will need. You can also read our glossary to know all the basic terms, and thus better understand our different guides that you will need to read later.

The primary components of a candle

The basic components:

• Wax is the main and most important ingredient. There are different types of waxes adapted to the desired creation: mineral, vegetable or animal wax.
• It is also necessary to choose your wick which can be cotton or wood. The length and size of the wicks may vary depending on the type of candle desired.
• It is just as essential to select a suitable container or mold depending on the type of creation you are planning!

Secondary components

We find :

• The scent that will constitute the very identity of your candle!
• Additives for wax or perfume to improve the rendering or effectiveness of these raw materials.
• Colorings and decorations . Please note, mica is not recommended even if its use remains possible in certain creations.
• Accessories and machines to accelerate the performance of your production or improve its quality.

Essential accessories

Here are the essential accessories:

• Thermometer: Knowing the temperature of your wax or mixture is essential
• Dosing containers: As in cooking, a successful recipe is one where the dosages are scrupulously respected.
• Drill bit centerer: as explained in our drill bit guide, an off-center drill bit creates a lot of problems!
• Sticky tablets/waxes: this is very useful to properly fix your wick in your container
• Bain-marie container: if you don't have melting equipment, this is the minimum you need.

Soy wax for scented candles in unique containers

C3 professional soy wax is a 100% soy wax which requires the addition of additives such as stearin and others for optimal results. This ready-to-use 4130 soy wax for candles is a formulated wax ready to be used directly without requiring the addition of any particular additive for optimal results.

The wax for candles in containers is the one that you will pour into containers (glass, metal, etc.) whose combustion will take place in the latter , while the wax for molded candles is a wax that you will pour into a mold (silicone, polycarbonate, glass, etc.) which will then be unmolded to be burned. The wax for candles in containers will adhere to the walls of the containers , while the wax for molded candles will create a slight retraction to allow it to be released from the mold, it can also be used to make scented fondants.

It is difficult at first to know which wick to use for your creation. It depends on the type of candle, the wax used and the diameter of your container. The wick chosen can affect the burning, melting and aroma diffusion of your candle. Check out our guide to help you choose the right bit. It is important to know that:

• A weak wick can cause a crater to form in the candle.
• A wick that is too powerful can produce an intense flame with excessive consumption.
• A properly fitted wick should melt the wax evenly across the entire diameter with a pool height of 10mm.

Liquid candle dyes can also be used with waxes of mineral or vegetable origin.
The dosage is more precise and the colors can be mixed together very easily.

A scented melt is a small tablet of wax without a wick, which, once melted, diffuses a scent throughout your home. It is often used to effectively perfume large rooms and create a warm atmosphere. We have written a complete guide to everything you need to know about scented wax pebbles.

Micas are mainly suitable for coloring scented fondants , homemade cosmetics and of course soaps.

On the other hand, we do not recommend the use of micas in candles . Indeed, mica is a coloring powder which risks saturating the wick and preventing it from functioning properly.

Soy in containers (C3 & 4130) cannot be used to create flavored fondants. Professional, ready-to-use soy wax for container candles is not suitable for making scented melts. For C3, you can still have good results if mixed with 5% beeswax. We recommend using a wax for molded candles & scented melts (4120, Rapeseed or Olive).

For optimal conservation, store your fondants in a dark place, away from direct sunlight, and in an airtight container. Place the wax melt in an incense burner and light a tea light underneath. The heat will melt the fondant and release its scent.
It is recommended to wait 48 hours to 72 hours after their manufacture for optimal diffusion of the perfume.

We find 3 types of diffusers on our site:

• Stick diffusers (reeds or rattan rods): ideal for gentle and continuous diffusion.
• Car diffusers: easy to attach to the rearview mirror or ventilation grilles.
• Room sprays: perfect for instant diffusion.

To find out more, discover our complete guide to home diffusers.

To adjust the intensity of the diffusion, you can add or remove rattan rods. The more stems there are, the more intense the diffusion will be. We recommend placing it in a small room (up to 20m²) or in transit areas such as the entrance or toilets. To find out more, discover our complete guide to home diffusers.

We have written comprehensive articles on our blog which we keep updated very regularly.

We offer numerous training courses remotely or at our premises in Alsace. The training is aimed at both beginners and professionals (depending on its objective). The training lasts on average between 1h30 and 5h. These take place in small groups in order to promote dialogue and the availability of the professional. - Techniques for creating scented candles (waxes, wicks, additives, fragrances)

• Knowledge of waxes (vegetable wax, mineral wax, wick, dye, fragrance, mold, equipment).
• Techniques for creating molded candles and melts (type of waxes, choice of wicks, dyes, additives).
• Commercial strategies (market developments, legislation, SDS & CLP, behavioral changes).
• Tailor-made assistance.

Our training cannot benefit from financial support from the various organizations (e.g. CPF).