Terre de Bougies is delighted to introduce its unique reward programs, designed to thank you for your loyalty and engagement.
We have carefully considered ways to reward your loyalty, whether for your purchases or your active participation in the Terre de Bougies community. We have taken your feedback into account to provide you with the best possible experience.
Since the launch of our new website, you can now access all these features automatically by logging into your customer account.
Discover our loyalty programs
To reward both your engagement with Terre de Bougies and your purchases, we have implemented three advantageous solutions.
Earn 10 points for every euro spent
As a customer, you earn 10 points for every euro spent on our site, which can be combined with the points from the ambassador program. Points are awarded 14 days after your order is placed. These points allow you to enjoy the same benefits as our ambassador missions.
Refer your friends
Share your referral link or provide your friend's email address. They will receive an email with a personalized link and receive a code to use on their first purchase within 30 days. You will receive your code after your friend places an order, valid for 90 days.
Starting late 2024, enjoy benefits based on your annual spending
We are happy to offer you the opportunity to achieve different status levels based on your total annual spending, granting you access to benefits such as promo codes, birthday gifts, and many other surprises.
The Terre de Bougies Ambassador Program
As a member of our community, you are much more than just a customer. You carry our brand, our passion, our story, and our message through the creations you make with our products. Today, we invite you to embody this role and shine by participating in our ambassador missions.
By signing up on our website and sharing your creations made with our products or by completing small missions, you contribute to the Terre de Bougies journey, which began in 2012, by our side.
The ultimate reward: a trip to Alsace
Our most dedicated ambassador will have the chance to visit our headquarters near Colmar with a guest of their choice. Discover our workshops, share your passion with our team, and enjoy a luxurious night for two at a hotel with a spa. You'll also have the opportunity to explore our beautiful region.
Test our products before anyone else
This feature allows you to test our new products for free before they are launched. You may also be asked to test existing products.
Each test is subject to application, and our team selects the most suitable profiles for each mission.
Our most loyal customers will have an advantage, but anyone can become a tester if your profile fits the program’s criteria. Some tests will be reserved for our best customers, while others will be open to everyone.
When selected as a tester, you will receive the products to test for free. You will then need to complete the assigned missions. These missions can earn you points, compatible with our other loyalty programs.
Important information about our loyalty programs
To enjoy all the features, simply create an account on our website. You will be automatically enrolled in all of our loyalty programs.
- Regarding point allocation: points are credited 14 days after your order is placed.
- Rewards may come in the form of automatic promo codes or require interaction with our Terre de Bougies team.
- For product rewards, add the desired product to your cart in advance or meet eligibility conditions before applying the reward code.
- If you add a reward product directly after redeeming points, the minimum purchase requirements must be met.
- All rewards are cumulative with ongoing promotions, subject to minimum purchase conditions.
- Rewards have no fixed expiration date.
- Travel expenses for our ultimate reward remain your responsibility.
- Some missions require manual validation by our team.
- By participating, you agree that your content may be used for commercial or promotional purposes.
- Product tests are time-limited, and we reserve the right to adjust missions or questions.
- Being a tester requires rigor and precision. We reserve the right to suspend access to product tests for some users, either temporarily or permanently.
- The referral program is limited to a certain number of referrals per period, even if multiple accounts are created.
Feel free to contact our customer service for any additional questions.
Let your creativity shine!
Don’t miss this opportunity! Join the adventure and let your creativity light up the DIY world. Discover our loyalty program now and become part of the Terre de Bougies family!
